1. Introduction
Welcome to iMedia Converter ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit imediaconverter.com and use our video download service. By using our site, you agree to the terms described here.
2. Information We Collect
2.1 Information You Provide
When you use our download tool, you submit a URL (video link from Facebook or Instagram). We use this URL solely to fetch the downloadable media links in real time. We do not store, log, or retain the URLs you submit after your session ends.
If you contact us via our Contact page, we collect the name, email address, and message you provide. This information is used only to respond to your enquiry and is not shared with third parties.
2.2 Automatically Collected Information
When you visit our website, our web server automatically records:
- Your IP address (anonymised where possible)
- Browser type and version
- Pages visited and time spent
- Referring URL
- Date and time of each request
This data is stored in standard server access logs, retained for up to 30 days for security and diagnostic purposes, then deleted.
2.3 Cookies
We use the following types of cookies:
- Session cookies — required for the download functionality. These store a temporary, anonymous reference to your media URL so our proxy can stream the file to you. They expire when you close your browser.
- Analytics cookies — if analytics is enabled on this site, we use Google Analytics to understand aggregate traffic patterns. These cookies collect anonymous usage data only. No personally identifiable information is sent to Google.
You can disable cookies in your browser settings, but doing so may prevent downloads from working correctly.
3. How We Use Your Information
We use the information we collect to:
- Provide and operate the video download service
- Respond to your support enquiries
- Detect and prevent abuse, spam, or illegal activity
- Monitor site performance and improve the service
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
Our website may use the following third-party services, each with its own privacy policy:
- Google Analytics — anonymous usage statistics. Google Privacy Policy
- Google Fonts — fonts loaded from Google's CDN. Google may receive your IP address.
iMedia Converter has no affiliation with Facebook, Instagram, or Meta Platforms, Inc. We do not share any data with these companies as part of our service.
5. Data Security
We implement reasonable technical measures to protect your data, including HTTPS encryption for all connections. However, no internet transmission is 100% secure. We encourage you to exercise caution when sharing any sensitive information online.
6. Children's Privacy
iMedia Converter is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us via our Contact page.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes are posted constitutes your acceptance of the revised policy.
9. Contact
If you have questions about this Privacy Policy, please reach us at our Contact page.